PRIVACY POLICY

At Somali Spice House, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—whether you dine in, visit our website, place an order, or subscribe to our updates.

Effective Date: May 3, 2025

​

Information We Collect

We may collect personal information such as your name, email address, phone number, and other contact details you voluntarily provide. This information may be collected when you make a reservation, place an online order, or subscribe to our newsletter.

We may also collect details related to your reservation and order history, including the date and time of your bookings, the size of your party, your food preferences, and any other relevant information that helps us serve you better.

When you visit our website, we automatically collect certain data such as your IP address, browser type, the pages you view, and the duration of your visit. This information helps us understand how visitors use our site and how we can improve their experience.

Additionally, we use cookies and similar tracking technologies to personalize your experience, analyze trends, and monitor website performance. You may choose to disable cookies through your browser settings, although some features of our site may not function properly without them.

​

How We Use Your Information

We use your information primarily to confirm reservations and fulfill any online or in-person orders you place with us. This helps us provide efficient and accurate service.

We also use your information to respond to any inquiries or customer service requests you submit, ensuring that your questions and concerns are addressed promptly.

If you have opted in to receive updates, we may use your contact information to send promotional messages, event announcements, or exclusive offers related to Somali Spice House.

Your data also helps us evaluate and improve our services, menus, and website content so that we can continue to enhance your experience as a guest or visitor.

Finally, we use the information to help protect the security of our website, systems, and users by identifying and preventing potential fraudulent or malicious activity.

​

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who support our business operations. These include companies that handle reservations, food delivery, email marketing, or data analytics.

In some cases, we may be required by law to disclose personal information to government authorities or regulatory bodies, particularly in response to legal processes or to protect our legal rights.

In the event of a business merger, acquisition, or sale of Somali Spice House, your information may be transferred as part of the transaction, but it will remain subject to the terms of this Privacy Policy.

​

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you. If any of the data is inaccurate or incomplete, you may also request that we correct or update it.

You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

If you no longer wish to receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

You also have the right to object to or restrict certain types of data processing. If you wish to exercise any of these rights, please contact us using the information provided below.

​

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes fulfilling your orders, maintaining records for business or legal obligations, and improving our services.

​

Security

We take data protection seriously and implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee complete security, we strive to use commercially acceptable means to protect your information.

​

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone in that age group. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will revise the "Effective Date" at the top of this policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed.

​

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, you may contact us at:

Somali Spice House
[Insert Restaurant Address]
Email: info@somalispicehouse.com
Phone: [Insert Phone Number]